For over 25 years, we have been a nonprofit organization on a mission to broaden access to bicycling and its benefits.

Our vision is to continue building a vibrant community where people of all backgrounds use bicycles to stay healthy and connected. We believe that all Portlanders—regardless of income or background—should have the opportunity to experience the joy, freedom and health benefits of bicycling.This is the motivation behind everything we do.

This position operates out of our full-service bike shop in NE Portland’s busy Alberta District. Our high-volume shop is staffed by experienced mechanics from diverse cycling backgrounds who provide compassionate customer service to a broad cross-section of cyclists. Here at the shop we value and support one another through the work we do and are committed to working collaboratively to meet our goals. We acknowledge and value diversity and its many intersections. We are proud that people of color, women, neuro-divergent, gender non-conforming and LGBTQIA+ folks choose to work at our shop. We encourage more people from varied and diverse backgrounds to join our lively, talented team.


The Retail Sales Associate is responsible for providing excellent customer service, maintaining a clean, welcoming and well stocked retail environment and developing strong customer relationships. This position will require experience working in a high volume retail bike shop, familiarity with point of sale and inventory management systems and the ability to work both independently and collaboratively as needed.


  • Greet customers and provide a welcoming retail environment for people of all backgrounds
  • Assist customers over the phone
  • Sell bicycles, parts and accessories
  • Properly size/fit both adult and youth customers to bicycles and helmets
  • Process cash, card and check payments
  • Clean and maintain retail space and stock retail floor on a daily basis
  • Work with management to create displays, signs and labels to showcase products in innovative and efficient ways
  • This position involves constant moving, talking, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders
  • Participate in staff meetings
  • As a non-profit we believe that fundraising is everyone’s job. all employees help support fundraising efforts.


  • Prior retail bike shop experience
  • Experience guiding customers through the process of purchasing bicycles, parts and accessories that best fit their needs.
  • Have a personable, receptive and compassionate approach to customer service
  • Ability to maintain composure and a respectful, cooperative attitude through high stress situations
  • Capacity to work independently
  • Experience using Point of Sale systems
  • Ability to work weekends
  • A commitment to equity and social justice


  • Proficiency in Spanish strongly desired
  • Attention to detail and a methodical approach to accomplishing tasks
  • A strong desire to learn and develop professional skills in the bicycle industry


  • $15.00 per hour to start
  • Benefits: Health, dental and vision insurance. Paid Time Off, $90 Used Parts Allowance, $200 Labor Benefit, Cost +10% pricing on new parts, flexible scheduling during off-season


Submit resume and cover letter to with “Retail Sales Associate” in the subject line.  No phone calls please.

The Community Cycling Center is an equal opportunity employer. Women, trans, gender non-conforming encouraged to apply. People of color encouraged to apply. 



Connect with Us

Hours: 10am-6pm daily (fall/winter)Bike Shop Address: 1700 NE Alberta St, Portland, OR 97211

Phone: 503.287.8786Office/Mailing Address: 1805 NE 2nd Ave, Portland, OR 97212