ABOUT THE COMMUNITY CYCLING CENTER
We love Portland and bikes. So, we put our two passions together nearly 30 years ago, creating a nonprofit organization on a mission to broaden access to bicycling and its benefits. Our goal is to help create a healthy, sustainable Portland for all community members. Our vision is to help build a vibrant community where people of all backgrounds use bicycles to stay healthy and connected. We believe that all Portlanders—regardless of income or background—should have the opportunity to experience the joy, freedom and health benefits of bicycling. This is the motivation behind everything we do.
In addition to delivering dynamic programs that benefit underserved communities, we operate a storefront space in NE Portland offering a DIY workspace, retail shop, and community classroom. We also collaborate with community partners to generate pathways to numerous supports to meet the needs of the people we serve.
The Community Cycling Center (CCC) is an equal opportunity employer and strongly values diversity, equity and inclusion. Individuals with diverse backgrounds, abilities and experiences are encouraged to apply.
GENERAL POSITION SUMMARY
The Retail Sales Associate is responsible for developing strong customer relationships through excellent customer service while maintaining an inclusive, well stocked, and clean retail environment. This position will require experience working in a high volume retail setting, familiarity with point of sale, and inventory management systems, along with the ability to work both independently and collaboratively as needed.
This position will start as soon as possible and will end October 1st. There may be a chance of the right candidate being hired into a permanent(non-seasonal) position, at that time, but there is no guarantee of this.
ESSENTIAL FUNCTIONS
- Provide courteous, fast, friendly, and efficient customer service to people of all backgrounds both in person and over the phone.
- Guide customers toward bicycles, parts, and accessories that best fit their needs.
- Process cash, card, and check payments
- Work with the marketing & management teams to create product displays, label inventory, print & mount signs for announcements, and events.
- Participate in a variety of staff meetings
- Complete any physical duties, including lifting, reaching or crouching through the use of proper body mechanics and/or the buddy system.
- Help support shop fundraising efforts.
REQUIRED QUALIFICATIONS & CHARACTERISTICS
- Basic compatibility knowledge of bicycles, their components and accessories
Point of sale systems experience - Ability to proficiently use hand tools
- Ability to maintain a positive, empathetic and professional attitude toward customers.
- Ability to maintain composure and a respectful, cooperative attitude through high stress situations
- Capacity to work independently
DESIRED QUALITIES OR EXPERIENCE
- At least one year of bicycle shop and/or retail experience
- Proficiency in Spanish (+ $1/hr Premium)
- A strong desire to learn and develop professional skills in the cycling industry
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Community Cycling Center, we value having a team with varied strengths, skill sets, and areas of expertise. We encourage you to apply even if your professional experience doesn’t match every qualification listed above. You may be exactly who we are looking for!
HOW TO APPLY: Send your resume and cover letter to Brian@CommunityCyclingCenter.org with the subject line “Seasonal Retail Associate”
UNION/NON UNION: Union, ILWU Local 5
PAY: $19.94 to $22.33
HOURS: Part time (less than 32 hours per week)
LOCATION: In person at 1700 NE Alberta
BENEFITS: $300 in Used Parts Allowance(UPA)
REPORTS TO: Shop Director